Resources
The Roleplay Book: 41 Hypothetical Situations
A collection of 41 conflict resolution scenarios developed as roleplaying exercises by the Mennonite Conciliation Service, available for free download as a PDF file.
Publisher’s Website
William Ury: The Walk from No to Yes
A 19-minute TED Talk delivered by William Ury in 2010 introduces his approach to conflict transformation, called the Third Side.
Watch Online
The Third Side
This website introduces the Third Side approach to conflict transformation, developed by William Ury and the Global Negotiation Project at Harvard University.
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Learning While Leading: Increasing Your Effectiveness in Ministry
An adjunct professor at Andover Newton Theological School explores difficult church dynamics using the tools of Action Science.
Publisher’s Website
A Leader’s Framework for Decision Making
A 9-page article published by the Harvard Business Review explains how leaders tailor their approach to fit the complexity of the situation.
Read Online
Spiritual Discernment in Decision-Making
A two-page outline, free for download as a PDF, on how to use spiritual discernment in making decisions.
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What is Decision Mapping?
This online article introduces decision mapping as a technique for making difficult decisions, either as an individual or as a group.
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The Pilot Decision-Making Process
Online example of an effective decision-making process used by pilots, from Langley Flying School in Langley, British Columbia.
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Decision Making Styles
This web page outlines four basic decision making styles, with their advantages and disadvantages.
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Raising the Roof: The Pastoral-to-Program Size Transition
This book is a resource designed specifically for a congregational learning team at a church transitioning from pastoral-size to program-size.
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